After-Sales Service

The Niumag after-sales team is composed of highly educated and skilled professionals. Nearly 20 members, over 60% with master’s degrees, combine expertise with energy and dedication. With creativity, patience, and persistence, they provide tailored, professional support to ensure customers receive thoughtful and thorough service.
400-060-3233

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Training Services

Customizable Training Formats

  • On-site training
  • Remote training support
  • Advanced workshops and more

Customizable Training Courses

  • Training tailored to customer applications and needs, with flexible content selection and combinations.

Maintenance & Value-Added Services

  • Equipment relocation and commissioning
  • Maintenance, servicing, and extended warranties
  • Product upgrade services

Online Support

  • Remote technical support
  • Remote troubleshooting and diagnostics

Consumables Supply

  • Accessories and consumables for low-field NMR, available for purchase
  • Custom peripheral products such as non-magnetic accessories, custom beds, and sample holders

Shared Knowledge Base

Application Solutions

FAQ

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Resource Center

Guidelines for Using the Conscious Small-Animal Body Composition Analyzer Guidelines for Using the Conscious Small-Animal Body Composition Analyzer
[100 NMR Questions] What Causes Magnetism? [100 NMR Questions] What Causes Magnetism?
[100 NMR Questions] Why Does the Magnet Need a Constant Temperature? [100 NMR Questions] Why Does the Magnet Need a Constant Temperature?
[100 NMR Questions] What Are Relaxation Processes and Relaxation Times? [100 NMR Questions] What Are Relaxation Processes and Relaxation Times?
Six Core Features of Low-Field NMR Technology Six Core Features of Low-Field NMR Technology
[100 NMR Questions] What’s the Difference Between T1 and T2 Relaxation? [100 NMR Questions] What’s the Difference Between T1 and T2 Relaxation?
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Phone Support

Phone: 400-060-3233

After-sales: 400-060-3233

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